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Frequently Asked Questions
How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Facebook, Skype, WhatsApp, Viber, LinkedIn). Please contact us once the machine has any problem. Best service will be offered.
Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensures you can solve whatever problem you meet easily. It is easy to operate by anyone with the instructions.
How about the shipment?
The machine will be shipped within 5-7 days after the receipt of your payment.
How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you get high quality machines, only the equipment that has passed strict quality inspection can be delivered.
Why should you choose us?
1) Powerful factory giving competitive prices and best technology support.
2) 15 years' experience in producing beauty machines.
3) 3 years warranty and 7x24 online after-sale service.
4) CE Certification, the key for you to legally use and sell the machine.
5) Diversity of customized service, strong OEM & ODM capability available.
Is the treatment safe for all skin types?
The Fractional RF Microneedle technology is designed to be safe for various skin types. It allows for precise depth control (0.1-4.0mm) to minimize thermal damage to the epidermis while effectively targeting the dermis for rejuvenation.