Q1: Do you have a Minimum Order Quantity (MOQ) request?
A: No, we do not have an MOQ request. Sample orders are fully acceptable for quality testing.
Q2: How do I place an order for the Facial Cleansing Brush?
A: Firstly, let us know your requirements. We will provide a quote. Once confirmed, we issue the PI for payment, and finally, we arrange production.
Q3: Is it possible to customize the product with a logo?
A: Yes, OEM/ODM is acceptable. Please inform us before production and confirm the logo design, color, and size requirements.
Q4: What is the warranty period for these beauty devices?
A: We offer a half-year warranty for our products to ensure customer satisfaction and performance reliability.
Q5: How do you handle product defects or quality issues?
A: Our defect rate is below 0.2%. If a faulty item is found, provide pictures or videos for our engineers. Confirmed quality problems will be replaced in your next order.
Q6: What are the battery specifications and charging details?
A: The device features an 800mAh lithium-ion battery. It charges via USB in 1-2 hours and uses a convenient magnetic suction interface.
Earts Beauty
