Frequently Asked Questions
1. What are the primary functions of the 12D MAX?
The 12D MAX is designed for non-invasive skin rejuvenation, face lifting, wrinkle removal, and body slimming using high-intensity focused ultrasound technology.
2. How is the quality of the machine guaranteed?
We maintain strict quality control by producing pre-production samples before mass manufacturing and conducting rigorous inspections before every shipment.
3. What types of technology systems do you offer?
Our expertise includes Diode Laser/IPL systems, Q-Switch Nd: YAG Lasers, CO2 Fractional Lasers, Pico Lasers, HIFU systems, and Cryolipolysis/EMS body slimming systems.
4. Can I customize the machine design?
Yes, OEM and ODM services are available. You can customize the machine appearance, colors, software interface, and logos to fit your brand requirements.
5. What is the typical delivery timeframe?
Standard delivery takes 3-7 working days after payment confirmation. For large-scale OEM/ODM orders, the timeline will be discussed specifically based on project scope.
6. Is technical support available after purchase?
Yes, we provide comprehensive online support and video technical guidance to ensure you can operate and maintain your equipment effectively.