❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional company integrating industry and trade, with multiple manufacturing facilities to ensure quality and supply.
What quality certifications do your products hold?
Our products are manufactured to meet high international standards and carry certificates such as CE, SGS, TUV, and ISO13485.
How do you ensure the quality of your raw materials?
All raw materials are purchased from qualified suppliers, and we have a dedicated quality control team that monitors every stage of production.
What are the available shipping methods and estimated times?
Products can be shipped via Sea (20-40 days), Air (5-10 days), or Express (3-6 days) depending on the package size and your requirements.
What payment methods do you accept?
We accept various secure payment methods including T/T (Bank Transfer), Western Union, and other standard international payment options.
Can I request a customized OEM order?
Yes, we specialize in OEM services. You can send us your specific requirements, and our R&D engineers will work to meet your needs.