❓ Frequently Asked Questions
Q1: What are the primary functions of this 2-in-1 device?
This professional device integrates both High-Power Diode Laser Hair Removal and Advanced Tattoo Removal/Skin Care technologies, making it a versatile solution for salons and home use.
Q2: How effective is the cooling system during treatment?
The device features a triple refrigeration system including air-cooled, water-cooled, and TEC refrigeration to ensure the treatment is comfortable and the machine remains stable during long sessions.
Q3: Which laser wavelengths are included for tattoo removal?
It supports three specific wavelengths: 1064nm for dark pigments, 532nm for colored inks, and 755nm for skin rejuvenation and pigmentation issues.
Q4: Does the device support multiple languages?
Yes, the 10-inch smart interface supports 10 major languages including English, French, German, Italian, Spanish, and more for global usability.
Q5: What is the warranty and after-sales support policy?
We provide a 1-year warranty along with video technical support, online assistance, and free spare parts to ensure uninterrupted operation.
Q6: Is this machine portable?
Despite its high output power of 1200W, the machine is designed to be portable, allowing for easy relocation within a salon environment.