Q: Do you have a minimum order quantity (MOQ)?
A: We have no MOQ request. Sample orders are fully acceptable for testing quality.
Q: How can I place an order for this device?
A: Firstly, let us know your requirements. We will quote based on your needs. Once confirmed, you can proceed with the PI and payment to arrange production.
Q: Can we customize the products with our own logo?
A: Yes, it is possible. Please inform us before production and provide the logo design, color, and size for confirmation.
Q: What is the warranty period for these products?
A: We offer a half-year warranty for our skin scrubber devices.
Q: How do you handle defective or faulty items?
A: Our products are made under strict quality control (defect rate < 0.2%). For any issues, provide photos or videos for our engineers to confirm, and we will send replacements with your next order.
Q: Is the device suitable for all skin types?
A: The device is designed for unisex adult use and is generally safe for deep cleaning and face lifting on various skin types without side effects.